{"id":12,"date":"2026-02-02T17:48:07","date_gmt":"2026-02-02T17:48:07","guid":{"rendered":"https:\/\/takumicase.nl\/?page_id=12"},"modified":"2026-04-09T13:16:13","modified_gmt":"2026-04-09T13:16:13","slug":"terugbetaalde-retourneringen","status":"publish","type":"page","link":"https:\/\/takumicase.nl\/nl\/terugbetaalde-retourneringen\/","title":{"rendered":"Terugbetaal- en retourneringsbeleid"},"content":{"rendered":"
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Retour en restitutiebeleid<\/h1>

Laatste update: 04-03-2026<\/p>

Bij TakumiCase wordt elk product met zorg op bestelling gemaakt. We streven ernaar dat je tevreden bent met je aankoop. In dit beleid wordt uitgelegd hoe retourneren en restituties worden afgehandeld in overeenstemming met de Europese consumentenwetgeving.<\/p>

Herroepingsrecht<\/h2>

Als je binnen de Europese Unie woont, heb je het recht om je aankoop binnen 14 dagen na ontvangst van je bestelling zonder opgave van reden te herroepen.<\/p>

Om gebruik te maken van dit recht, dien je ons binnen 14 dagen na ontvangst van je bestelling op de hoogte te stellen. Na deze melding heb je nog eens 14 dagen om het product retour te sturen.<\/p>

Voorwaarden voor retourzendingen<\/h2>

Geretourneerde artikelen moeten aan de volgende voorwaarden voldoen:<\/p>

  • Het product moet ongebruikt zijn en in originele staat verkeren<\/li>
  • Het product dient, indien mogelijk, in de originele verpakking te worden geretourneerd<\/li>
  • Het product mag geen sporen van gebruik of schade vertonen die na levering zijn ontstaan<\/li>
  • The item is not perzonalized with custom engraving<\/li><\/ul>

    De kosten voor retourzending zijn voor rekening van de klant, tenzij het product defect of onjuist geleverd is.<\/p>

    Gepersonaliseerde of maatwerkproducten<\/h2>

    Producten die gepersonaliseerd, gegraveerd of op maat gemaakt zijn volgens de specificaties van de klant, kunnen niet worden geretourneerd of terugbetaald, tenzij ze beschadigd, defect of onjuist geleverd zijn.<\/p>

    Deze uitzondering is in overeenstemming met artikel 16(c) van de Europese Richtlijn Consumentenrechten voor op maat gemaakte producten.<\/p>

    Beschadigde of onjuiste artikelen<\/h2>

    Als je product beschadigd, defect of onjuist geleverd is, neem dan binnen 7 dagen na ontvangst contact met ons op en voeg duidelijke foto\u2019s van het probleem toe.<\/p>

    Na beoordeling bieden wij een passende oplossing, zoals vervanging of terugbetaling.<\/p>

    Restituties<\/h2>

    Zodra een geretourneerd product is ontvangen en gecontroleerd, laten wij je weten of de restitutie is goedgekeurd.<\/p>

    Bij goedkeuring wordt het bedrag binnen 5\u201310 werkdagen teruggestort via de oorspronkelijke betaalmethode, afhankelijk van je betaalprovider.<\/p>

    Annuleringen van bestellingen<\/h2>

    Bestellingen kunnen binnen 12 uur na aankoop worden geannuleerd. Na deze periode kan de productie van maatwerkproducten al zijn gestart en is annuleren mogelijk niet meer mogelijk.<\/p>

    Contact<\/h2>

    Heb je vragen over dit beleid, neem dan contact met ons op:<\/p>

    E-mail: info@takumicase.nl
    Bedrijfsnaam: TakumiCase<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Refund & Return Policy Last updated: 04-03-2026 At TakumiCase, every product is carefully crafted to order. We want you to be satisfied with your purchase. This policy explains how returns and refunds are handled in accordance with European consumer protection laws. Right of Withdrawal If you are located within the European Union, you have the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/takumicase.nl\/nl\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/takumicase.nl\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/takumicase.nl\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/takumicase.nl\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/takumicase.nl\/nl\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":18,"href":"https:\/\/takumicase.nl\/nl\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":2833,"href":"https:\/\/takumicase.nl\/nl\/wp-json\/wp\/v2\/pages\/12\/revisions\/2833"}],"wp:attachment":[{"href":"https:\/\/takumicase.nl\/nl\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}